PetSmart at 62 Brentwood Promenade Center in Saint Louis, Missouri

Customer Reviews about PetSmart

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  I have always been satisfied with the service we received at Brentwood Petsmart. This last visit my husband brought the dog home looking the same way he did when we took him. He didn’t even look like he had been bathed. His hair was not soft and fluffy as in other groomings, he still had the eye goop, he didn’t smell better. I was surprised when they called us to pick him up after just 1.5 hours. When it usually takes about 4 hours. I’m not sure the dog was groomed at all. Disappointed.
  November 02, 2017

  by Rebecca Lape
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  The grooming service is horrible. My dog is fearful and the lady that groomed her was abrupt and not kind at all, so much so that my dog came home visibly shaken and sick from the stress. It took days for me to calm my dog down. God knows what happened to her but not worth the risk. I also paid for nail grinding but came to realize later that her nails weren't touched, however given how upset my dog was there was no way I was taking her back in so ended up just giving them free money. Seriously find somewhere else to get your dogs groomed, this service should be shut down.
  August 24, 2017

  by Jay Brett

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Today: 09:00 am — 09:00 pm

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